Shipping & Return Policies

Prices and Information

Due to supply chain issues, website inventory may not be accurate. We will contact you if we cannot fill your order. Contact us with questions or to confirm availability of an item.

Our website is intended to help you. We make every effort to maintain current, accurate prices and inventory in our online catalog. And we strive for similar accuracy and timeliness with the other information we offer here. We appreciate your understanding should any of the prices or other information provided be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you find to our attention on your next visit or by calling or emailing us. Thank you!

Shipping Options

* Please note that some items may be subject to additional shipping and handling charges because of size or weight. Sorry, but we do not ship outside of the Continental U.S.

Shipping options are available for apparel and accessory items. Select bikes are available to ship per dealer agreements.

In-store pickup is available for all items, including bikes.

Note: Orders usually ship within 3 to 5 business days of being placed.

In-Store Pickup

Most orders will be ready within one business day. Please keep in mind that some items may require additional processing time to transfer from off-site locations. Other items may require additional processing time for assembly. We will call or email you once your order is ready for pickup. If you need an item right away we ask that you call us to confirm that the product is available before heading over to our store. Unless special arrangements are made in advance, orders need to be picked up within 15 days or a 10% restocking fee will be charged.

Returns & Refunds

• Time: You have 14 days for parts, accessories & apparel and 7 day for bicycles, from purchase to request a refund.
• Restock and Other Fees: 10% restocking fee will be applied to the refund.  Customer is responsible for any shipping costs related to the return.
• Method of Refund: Refund will be applied to the original form of payment.
• Product Condition: Product must be new or like new condition in order to return.
• Refund Contact Info: Contact us in-store, over the phone or by email for a refund. You can find our store hours, address, email and phone number on our store details page.
• Special Case Return Policies: 
  • Special Order parts and accessories cannot be returned
  • Unused clothing may be exchanged or returned for in-store credit only
  • Sale/Closeout items are sold As-Is with no refund or return

Information Security

We protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts all of the information you provide to us and prevents outside parties from being able to "see" your transaction information. When your account information is displayed on your screen, we only display the last five digits of your credit card numbers. You also have the choice of whether or not to save credit card information with us in your Online Account.

We sometimes use other companies (third-party service providers) to perform functions on our behalf. Examples include fulfilling orders and delivering packages. They need access to some personal information in order to perform their duties but may not use this information for other purposes.